Air & Sea Cargo Delivery Information

Delivery Information

Thank you for choosing Keycin cinnamon export for your spice supplies. Here’s everything you need to know about our shipping process:

Order Shipping:

Your cargo is dispatched via top-tier international airlines or shipping lines with full tracking enabled.

Processing Time:

Our team works diligently to ensure your order is prepared and promptly dispatched. Orders are processed within 1-2 business days of purchase. Specially made orders may take 5 to 7 working days.

Shipping Methods:

Standard Air Freight or Sea Freight routes Fastest transit times with priority customs clearance, ideal for urgent or high-priority shipments (additional fees apply based on weight and destination).

Shipping Costs:

We offer free standard shipping on orders over a specific value. A flat-rate shipping fee will be applied at checkout for orders below this threshold. The shipping cost will be displayed before you finalise your purchase.

Estimated Delivery Time:

Standard shipping within the international typically takes 4-7 business days. Please note that delivery times may vary depending on your location and any unforeseen delays with the shipping carrier.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment online.

Delivery Address:

Please ensure the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect address information.

Delivery Attempts:

If no one is available to receive the package at the time of delivery, the shipping carrier may leave a delivery notification or attempt redelivery on the following business day. Please follow the instructions provided by the carrier to arrange for re-delivery or pick-up.

Shipping Restrictions:

Some remote or restricted areas within the international may have limited or extended delivery times. If your address falls into such a category, please get in touch with us before placing your order for clarification.

Holiday Shipping:

During peak holiday seasons, such as Bank Holidays, Christmas, or Easter, please allow for additional processing and delivery time due to increased order volumes and potential carrier delays.

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us at info@keycin.com and whatsapp +94769458855 We’re here to ensure that your spice shopping experience with Kitchen Spices Ltd is seamless and enjoyable.

Happy Ordering